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Contact Instructional Support

Instructional Support Team members are available year-round to help faculty with online and hybrid course design and EduTool implementation. Let us know how we can help you.

Phone: 337-482-1246 (Main line)

  • Andrea Leonard: 337-482-1418
  • Angie Lee: 337-482-1156
  • Carey Hamburg: 337-482-1785
  • Diana Wu: 337-482-1265
  • Mike Williams: 337-482-5342

Hours of Operation:

Monday - Thursday: 7:30 a.m. - 5 p.m.
Friday: 7:30 a.m. - 12:30 p.m.

If you are unable to reach someone by phone, leave a message. Our voicemail system will automatically create a service ticket for your call. 

Instructional Design Consultation

Our team is happy to assist during any stage of the course development process. Set your own appointment for one-on-one consultation with one of our instructional designers. We can help with

  • creating engaging assignments, activities and measurable assessments
  • integrating EduTools (e.g. web conferencing, collaboration tools, video creation, proctoring)
  • aligning learning objectives and outcomes
  • improving course navigation and layout
  • providing learner support resources and policies
  • humanizing your course
  • designing accessibility
  • and more

Our instructional designers can provide support in person or by phone, video conference, or email. Please book your appointment at least 24 hours in advance.