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Our Staff

Staff members within the Office of Distance Learning are committed to putting faculty and students in the best position to succeed, providing faculty training and resources as well as student support and outreach. 

Find Support

Students — connect with our Online Student Support Team by calling 337-482-5555 or emailing online@louisiana.edu.

If you are a faculty member looking for course design support, visit our Support Center to book a consultation or to submit a support ticket. 

 

 

Administration and Operations

Claire Arabie, Ed.D.
Director
337-482-1502
Tracie Sturm headshot. Tracie Sturm
Administrative Program Specialist
tracie.sturm@louisiana.edu
337-482-1849
Stephen McGoffin headshot
Stephen McGoffin
Assistant Director, Business Operations
337-482-6020
Alan Breaux headshot Alan Breaux
Systems Analyst
alan.breaux@louisiana.edu
337-482-1280
Headshot of Luke Wilson, data analyst for the Office of Distance Learning Luke Wilson
Data Analyst
luke.wilson@louisiana.edu
337-482-1281

Executive Outreach

Christopher Anderson headshot

Christopher Anderson
Assistant Director, Executive Outreach
chistopher.anderson@louisiana.edu
Headshot of Karl Robinson Jr., outreach coordinator for the Office of Distance Learning Karl Robinson Jr.
Executive Outreach Coordinator
karl.robinson-jr@louisiana.edu
337-482-1134

Instructional Support

Dr. Francesco Crocco pictured in a dark suit jacket
Francesco Crocco, Ph.D.
Assistant Director, Instructional Support
337-482-6022

 
Headshot of Alise Hagan, instructional designer for the Office of Distance Learning
Alise Hagan, Ed.D.
Instructional Designer
337-482-1156
Andrea Leonard, Instructional Designer
Andrea Leonard
Instructional Designer
337-482-1418
Mike Williams
Instructional Technologist
337-482-5342
Renee Fisher pictured in blue blouse and glasses
Reneé Fiser
Instructional Technologist
EduTool Specialist
337-703-0299

Online Student Support

Headshot of Sarah Monroe, assistant director for program management Sarah Monroe
Assistant Director, Program Management
sarah.monroe@louisiana.edu
337-482-1250
Headshot of Joshua Dufrene, assistant program director for the Office of Distance Learning Joshua Dufrene
Assistant Program Manager
joshua.dufrene@louisiana.edu
337-482-1290
Chelsea LeBlanc, Online Student Enrollment Specialist Chelsea Metzel
Assistant Program Manager
chelsea.metzel@louisiana.edu
337-482-1126
Michelle Hunt, student support specialist for the Office of Distance Learning
Michelle Hunt
Enrollment Specialist
337-482-1416
Headshot of Ashley Birotte, enrollment specialist Ashley Birotte
Enrollment Specialist
ashley.birotte1@louisiana.edu
337-482-1274
Headshot of Melissa Malik, enrollment specialist Melissa Malik
Enrollment Specialist
melissa.malik@louisiana.edu
337-482-1412
Danielle Standefer headshot Danielle Standefer
Enrollment Specialist
danielle.standefer@louisiana.edu
337-482-1251
Headshot of Deborah Whiting, enrollment specialist Deborah Whiting
Enrollment Specialist
deborah.whiting@louisiana.edu
337-482-1291

Marketing and Communications

Hope Aucoin
Hope Aucoin
Assistant Director
Marketing and Communications
hope.aucoin@louisiana.edu
337-482-1253
Faith Derouen, digital content specialist, headshot Faith Derouen
Digital Content Specialist
faith.derouen1@louisiana.edu
Headshot of Dominique Penton, digital marketing specialist

Dominique Penton
Digital Marketing Specialist
dominique.penton@louisiana.edu
Rachel Rafati headshot Rachel Rafati
Multimedia Specialist
rachel.rafati@louisiana.edu
Zachary Schleter headshot Zachary Schleter
Communications Specialist
zachary.schleter1@louisiana.edu

The Office of Distance Learning is committed to putting faculty in the best position to succeed. Contact us with questions and program and course development and design; faculty professional development and certification; eLearning tools and technology; and online student success.