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Our Staff

Staff members within the Office of Distance Learning are committed to putting faculty and students in the best position to succeed, providing faculty training and resources as well as student support and outreach. 

Find Support

Students — connect with our Online Student Support Team by calling 337-482-5555 or emailing

If you are a faculty member looking for course design support, visit our Support Center to book a consultation or to submit a support ticket. 



Administration and Operations

Claire Arabie, Ed.D.
Tracie Sturm headshot. Tracie Sturm
Administrative Program Specialist
Stephen McGoffin headshot
Stephen McGoffin
Assistant Director, Business Operations
Alan Breaux headshot Alan Breaux
Systems Analyst
Headshot of Luke Wilson, data analyst for the Office of Distance Learning Luke Wilson
Data Analyst

Executive Outreach

Christopher Anderson headshot

Christopher Anderson
Assistant Director for Executive Outreach

Headshot of Karl Robinson Jr., outreach coordinator for the Office of Distance Learning Karl Robinson Jr.
Executive Outreach Coordinator

Instructional Support

Dr. Francesco Crocco pictured in a dark suit jacket
Francesco Crocco, Ph.D.
Assistant Director, Instructional Support


Headshot of Alise Hagan, instructional designer for the Office of Distance Learning
Alise Hagan, Ed.D.
Instructional Designer
Andrea Leonard, Instructional Designer
Andrea Leonard
Instructional Designer
Mike Williams
Instructional Technologist
Renee Fisher pictured in blue blouse and glasses
Reneé Fiser
Instructional Technologist
EduTool Specialist

Online Student Support

Headshot of Joshua Dufrene, assistant program director for the Office of Distance Learning Joshua Dufrene
Assistant Program Manager
Chelsea LeBlanc, Online Student Enrollment Specialist Chelsea Metzel
Assistant Program Manager
Michelle Hunt, student support specialist for the Office of Distance Learning
Michelle Hunt
Enrollment Specialist
Headshot of Ashley Birotte, enrollment specialist Ashley Birotte
Enrollment Specialist
Headshot of Kristi Jeansonne, enrollment specialist Kristi Jeansonne
Enrollment Specialist
Headshot of Melissa Malik, enrollment specialist Melissa Malik
Enrollment Specialist
Headshot of Deborah Whiting, enrollment specialist Deborah Whiting
Enrollment Specialist

Marketing and Communications

Hope Aucoin

Hope Aucoin
Assistant Director, Marketing and Communications
Faith Derouen, digital content specialist, headshot Faith Derouen
Digital Content Specialist
Headshot of Dominique Penton, digital marketing specialist

Dominique Penton
Digital Marketing Specialist

Rachel Rafati headshot Rachel Rafati
Multimedia Specialist
Zachary Schleter headshot Zachary Schleter
Communication Specialist

The Office of Distance Learning is committed to putting faculty in the best position to succeed. Contact us with questions and program and course development and design; faculty professional development and certification; eLearning tools and technology; and online student success.